Piano Moving Service collects personal information from a variety of sources, including from members of the public, advertisers, mailing lists, contractors and business partners.
In general, the personal information Piano Moving Service collects includes (but is not limited to) name, address, contact details, drivers licence, passport and, where relevant, financial information, including credit card information, banking details and income information.
Piano Moving Service stores the personal information you enter on the website. Piano Moving Service obtains most personal information through the website registration process outline above. You may, however, provide information through a variety of different means (for example if you contact Piano Moving Service via email, respond to a survey published on the website or third party survey used by Piano Moving Service, or answering questions asked by staff or agents of Piano Moving Service over the phone).
The website uses cookies which contain information by which Piano Moving Service can identify your computer (or other devices you use to access the website) to our servers and the servers of third parties contracted by Piano Moving Service including, but not limited to, third parties providing analytical and advertising services. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. Piano Moving Service may use information contained in cookies to make assumptions about the user of the device and to provide users of that device with focused advertising that Piano Moving Service believes may be of interest, based on that information. You can disable cookies through your Internet browser.
Piano Moving Service endeavours to collect personal information about an individual only from that individual. In some circumstances Piano Moving Service may obtain personal information from a third party or check your details against records kept by other parties. If you provide personal information about another person to Piano Moving Service, Piano Moving Service requires that you inform that person you have done so and provide them a copy of this Personal Information & Privacy policy.
Piano Moving Service may use your personal information for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Piano Moving Service generally uses personal information to:
personalise and customise your experience on the website;
help Piano Moving Service manage and enhance its services;
communicate with you by email, SMS message or telephone; and
provide you with ongoing information about opportunities on the website which Piano Moving Service believes you may be interested by email, SMS message or telephone.
Piano Moving Service may use and disclose information relating to a user’s racial or ethnic origin, membership of political bodies, religion, membership of a trade union or trade association, sexual preferences, criminal record and health only for the purpose for which it was provided or a directly related secondary purpose or as allowed by law unless the user has agreed otherwise.
Oliver Pennington has been appointed privacy officer to oversee the management of personal information in accordance with the Terms and Conditions and the Commonwealth Privacy Act.
Piano Moving Service protects the personal information Piano Moving Service holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and data encryption.
Piano Moving Service may retain any personal information you provide during your use of the website, including, but not limited to, copies of identification documents, for a minimum period of 12 months after your last interaction with the website. After 12 months Piano Moving Service will delete, or anonymise, on your request, specific personal information from our servers, files, and databases, unless Piano Moving Service are required by law to retain that information.
Piano Moving Service endeavours to ensure the personal information it holds is accurate, complete and up-to-date. You can update your personal information by contacting us on 1800 934 184.
You have the right to seek access to the personal information Piano Moving Service holds about you and to advise Piano Moving Service of any inaccuracy. There are some exceptions to this right set out in the Privacy Act.
If you make an access request, Piano Moving Service will ask you to verify your identity and specify what information you require. Piano Moving Service may charge you a fee to cover the costs of meeting your request.
Solely to enable Piano Moving Service to use the information you supply us with, so that we are not violating any rights you have in that information, you agree to grant us a non-exclusive, worldwide, irrevocable, perpetual, fee-free right to exercise the copyright and other intellectual property rights you have in that information in any format (including, but not limited to, any text, photographs, graphics, video or audio). You agree that Piano Moving Service can use that content in any way, now and in the future. Piano Moving Service also reserves the right not to use the content that you submit. You warrant that you have all of the necessary rights, including copyright, in the content you contribute, that your content is not defamatory and that it does not infringe any law within New South Wales or Australia. You indemnify Piano Moving Service against any and all legal fees, damages and other expenses that may be incurred by Piano Moving Service as a result of a breach of this warranty. Piano Moving Service will only use your information in accordance with our Personal Information & Privacy Policy.